Select trace
customer-support-triage
tr_01jx8aOK1210ms total$0.0341Q:94%
intent-classifiergpt-4oQ:97%380ms↑512 ↓64$0.00650
Prompt
Classify the support ticket intent from the following message...
Completion
{"intent": "billing_dispute", "confidence": 0.97}
policy-lookupgpt-4oQ:93%490ms↑1024 ↓412$0.01760
Completion
Policy 4.2: Billing disputes must be raised within 90 days...
Tool call
retrieve_policy(category='billing', version='2026-Q2')
response-draftgpt-4oQ:92%340ms↑835 ↓256$0.01000
Completion
Hi, I've reviewed your billing concern. Based on our policy...